Privacy
How we look after the personal information you share with us.
What we collect
When you request a booking or send an enquiry we collect the details you give us: your name, email address, phone number, country, the names of the people staying, your dates and any message. We don’t use advertising trackers or analytics cookies on this website.
How we use it
Only to respond to you, manage your booking, arrange your arrival and meet our legal and accounting obligations. We never sell or rent your information.
Where it is stored
Form submissions are delivered to our booking inbox through our website host. Your browser may remember your details on this device to save you retyping them; you can clear this at any time by clearing this site’s data in your browser.
Your rights
Under the Protection of Personal Information Act (POPIA) you may ask to see, correct or delete the personal information we hold about you. Email stay@kloofwater.co.za and we’ll respond promptly.